Privacy Policy — Twin Flames Studios

Last updated: January 2, 2025 · Data controller: Tina Dietz

Twin Flames Studios is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this Privacy Policy carefully.

By providing us with your data, you warrant to us that you are over 13 years of age.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data — personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you register for services or subscribe to our newsletter.

Derivative Data — information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

Cookies and Tracking Technologies — we use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small data files stored on your device that help us analyze site usage, understand user preferences, and enhance functionality. By using our Site, you consent to the use of cookies as described in this policy. If you prefer not to accept cookies, you can adjust your browser settings to block or delete them; please note that disabling cookies may affect the functionality and performance of the Site.

Third-Party Links — our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information, as their practices may differ from ours.

Link Information — when you click links within our Site that direct you to third-party websites, certain information, such as your IP address, may be shared with those third parties. We encourage you to review the privacy policies of those sites to understand how they handle your data.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Site.
Improve, personalize, and expand the Site.
Communicate with you, including for customer service, to provide updates, and other information relating to the Site.
Send you marketing and promotional communications.
Monitor and analyze usage and trends to improve user experience.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers — third-party vendors that provide services such as invoicing and payment collection, agreements, email delivery, and customer service.

Legal Requirements — to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Your Rights

Access and Update: you may access and update your personal data by contacting us at clientcare@twinflamesstudios.com.
Opt-Out: you may opt out of receiving marketing emails by following the unsubscribe link in those emails.
Data Deletion: you may request that we delete your personal data, subject to legal obligations.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed.